How TO CONTACT A BUYER/SELLER There is "Messeges Received" (those that others has sent you) There is "Messeges Sent" (those you have sent) which is not on the old software of AG...the only place you could find them on AG is if you kept the email that you received a messege. Now to reach a member it depends on who you are contacting and why. (Their privacy is more protected with the new software) If you are contacting a "Buyer" you can click on "Items sold" under "Selling" in the middle of the page...on the right hand side in "Green" is "Messege Board" click on that. If you are contacting a "Seller" that you purchased from click on "Items Won" under "Bidding on the left....again on the right it will say "Messege Board" in "Green" If you haven't sold or purchased an item from them and they have items for sale you can click on "Contact Seller" on one of the items page. For the members privacy (protection from Spammers) you have to go through me to contact them if they have not purchased or sold an item from you. INVOICES: Under "Selling"....click on "Invoices Sent".....at the bottom is "View Product Invoice" and "Edit Product Invoice" at the bottom of both of these there is a "Comment" box where you can contact the buyer. Under "Bidding"....click on "Invoices Received"....at the top of the invoice information click on the "Item Title"....that takes you to the page of the item.....in the middle in "Green" it says "Open Messege Board"....click on that and it will allow you to send the "Seller" a messege. So you can see that there is actually many more ways to contact a member with the new software and still protect the member.

Step-By-Step Selling Instructions This new auction software is top of the line and with the proper settings will practically do the work for you but like anything new you must know how to set it to make it work for you. So I am writing easy-to-follow, step-by-step instructions for you. Once you have your settings down the relisting and maintance is so easy. BEFORE YOU LIST ANYTHING!!!!!!!! 1. In "MEMBERS AREA" under "MY ACCOUNT" make sure your "Personal Information" and "Mail Preferences" are correct. 2. Then in "SELLING" click on "Prefilled Fields/Global Settings" and fill in the correct information. This sets for all listings so you don't have to do it over and over. a. For your title and discription unless you are selling only one thing exactly alike you will more than likely want to leave these two blank. b. Use the drop down box and select the duration you would like each listing to be. This can be changed on individual listings at the time of the listing but it sure saves time. c. "Private Auction" ? This is a personal choice. This does not mean that it is a private auction only for some people. What it does mean is when someone "Bids" on this listing only the seller can see who it is. Some people DON'T want others to see what they are bidding on and this is what that is for. It protects their privacy. d. "Enable Auto Relist" Click yes on this as it "Enables" it only. Then it can be set on each listing if you want it to automatically relist or not. This is an awesome tool and outshines all other auto-relist tools and you can set it exactly the way you want it. If you only have one item you can set it to automatically relist up to five times in a row if it doesn't sell. e. "Auto Relist if Sold" Click this if you have more than one and want it to relist when one sells so you don't have to mess with it. Leave it blank if you only have one of an item. f. "Number of Auto Relists" Put the number (up to 5) of times you want something to auto relist. NOTE: All of the above can be changed on each listing so don't worry about not being able to control the settings. The next few steps are self explainatory until you get to: DIRECT PAYMENT METHOD: ---------------------- You have two options for direct payment (meaning they can click on "Pay Now" and pay you right away without having to email you or wait for an invoice. PayPal and GoogleCheckOut. You can only set 1 (one) option. You cannot use both for direct payment. You can however use both if you are set up to accept offline payments. Say for example you pick "PayPal" for your direct payment. 1. Click on the "PayPal" link under the PayPal Icon. This opens a box that you must type in your PayPal email address. Then click on "Proceed" and put a check in the little box next to the "PayPal" link. This set the "DIRECT PAY" automatically for all your listings. OFFLINE PAYMENTS: --------------------- This is for money orders and any offline credit cards that you are set up to accept. Put a check in each box for the one that you can or will accept. Remember you must have your own way of processing them. NOTE: You will also see PayPal and GoogleCheckOut here but you cannot double select these. In other words if you selected "PayPal" for your "DIRECT PAYMENT" DO NOT select it here as they will cancel themselves out and your "DIRECT PAYMENT" will not work correctly for you. You can however select the any options that IS NOT your "DIRECT PAYMENT". GLOBAL SETTINGS: ----------------------- Here make your selections according to your wishes. If you have a resale license and have to collect sales tax on items that sell in your State or County here is where you will put the percentage of sales tax that you must charge, example: 7.25%. Here is another wonderful tool with this software as you don't have to worry about who has to pay tax and who doesn't and send them a seperate invoice because this software does it for you. When someone in your areas checks out the software recognises them and figures the tax in for you. CLICK "PROCEED" Now you are set to go and can start listing with comfort and half your work done for you. Please feel free to contact me if you need any help.

If you are one of the sellers that is required to collect sales tax for sales within your State then you will love this software.